Who we are

Aquaspirit is a manufacturer of aluminium rigid inflatable boats (RIB) headquartered in Ukraine.

If you have any questions about this Policy or the processing of your information, please contact us using the details above.

Data we collect

We collect information that you provide directly and that we obtain automatically when you use the Site.

2.1 Information you provide

When you fill out a feedback form, send a request to a dealer, or subscribe to our mailing list, you may provide us with the following data:

• Name and surname.
• Contact details (email address, telephone number, country or city).
• Other information you voluntarily include in your message (for example, the boat model you are interested in, the size of an order, etc.).

In some cases we may ask for additional information needed to fulfil your order or provide support. All such data is provided at your initiative.

2.2 Information we collect automatically

When you use the Site, we and our partners automatically collect certain information for analytics and site operation, including:

• Technical data: IP address, browser type and version, operating system, browser language, screen resolution.
• Usage data: pages you visit, time and duration of visits, navigation paths, interaction with site elements.
• Cookies and similar technologies. Cookies are small text files stored on your device. They help remember your settings and improve the site. You can manage cookies in your browser settings.

These data help us understand how users interact with the site and improve it. For example, Google Analytics or Meta Pixel (Facebook) may be installed on the site to collect statistics and show advertising; we inform you about the use of advertising cookies via a special banner or a separate cookie policy.

How we use your information

The collected information is used for the following purposes:

• Processing requests and orders. To respond to your enquiry, schedule a meeting, connect you with a dealer, or send you an offer.
• Marketing and promotion. To send you news, product offers, and promotions, if you have given consent. You can opt out of such emails at any time.
• Administration and support. For analysing actions on the Site, improving its operation, troubleshooting, and ensuring security.
• Targeted advertising. To display advertising according to your interests (based on cookies and pixels).

We will use your data only for the above purposes. If we need to use your information for any other purpose, we will ask for your consent in advance and will use your data only after obtaining such consent.

Legal grounds for processing

We process personal data in accordance with the data-protection laws that may apply to you (including the General Data Protection Regulation, GDPR). The main legal grounds include:

• Performance of a contract — when processing is required to respond to your enquiry or fulfil an order.
• Legitimate interests — including improving our service, marketing, or fraud prevention (while respecting your rights and interests).
• Legal obligation — when processing is necessary to comply with legal requirements.
• Consent — for purposes requiring your free choice (for example, sending marketing materials). You may withdraw your consent at any time.

With whom we share your data

We do not sell or trade personal data. We transfer data only:

• To independent dealers and distributors. For example, when you ask us to forward your enquiry to a dealer in your region.
• To service providers: hosting, marketing or analytical services, advertising networks (Google, Meta, LinkedIn), mailing services, content management tools. We require these third-party providers to use the data only for the purpose defined by us and not to retain it longer than necessary.
• In response to legal requirements: to comply with applicable law, court order, or other legal process.
• In corporate changes: if our business is reorganised, merged, or sold, personal data may be transferred to the new owner.

Cookies and analytics

We use various types of cookies:

• Necessary: help ensure the Site operates (for example, remember that you left a comment).
• Functional: remember your preferences (language, region).
• Analytical: allow us to determine how visitors use the Site so we can improve it.
• Marketing and advertising: used to display relevant advertising. For example, the Facebook Pixel may collect data about your actions on the Site. These cookies are set only with your consent.

Some cookies are created by our partners. Third parties to whom data are transferred (analytics or advertising services) must use the personal information only for the purpose for which it was transferred and not retain it longer than required. You can configure your browser to reject cookies, but this may affect the functionality of the Site.

Data retention

We will retain your personal data for as long as necessary to fulfil the purposes set out above, to meet legal obligations, or to protect our rights. We may also retain anonymised or aggregated information without limit. After the retention period expires, we delete or anonymise the data.

Your rights

Depending on applicable law, you have the following rights regarding your personal data:

• Right of access and copy. You can request information about what data we store and obtain a copy.
• Right to rectification. You can ask us to correct inaccurate or incomplete data.
• Right to erasure (“right to be forgotten”). You can ask us to delete your data if we no longer need to retain it.
• Right to restriction or objection. You can require us to temporarily stop processing your data or object to its processing.
• Right to data portability. You can receive your data in a machine-readable format and transfer it to another controller.
• Right to withdraw consent. You can withdraw your consent to marketing communications at any time.
• Right to complain. If you believe we have violated your rights, you can lodge a complaint with the data protection authority.

To exercise any of these rights, please write to info@aquaspirit.com.ua. We will respond within the timeframes set by law.

Data protection

We implement technical and organisational security measures to protect personal data from unauthorised access, loss, or destruction (for example, using HTTPS and restricting access for unauthorised persons). However, no method of data transmission over the Internet can guarantee absolute security, and we cannot ensure or warrant the complete security of any information you transmit to us. You transmit your data at your own risk.

Links to third-party resources

The Site may contain links or embedded content from other web resources (for example, YouTube videos, Instagram posts, or articles). Such content behaves in exactly the same way as if you visited the other website and may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. We do not control third-party resources and strongly advise you to review the privacy policy of every site you visit.

Changes to the privacy policy

We reserve the right to change this Policy. If the changes are material, we will notify you in advance (for example, via a banner on the Site or by email). Continued use of the Site after the update constitutes your acceptance of the new version of the Policy. We recommend that you review this page periodically to stay informed of any changes.